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Shipping

  • I would like to know what I can do if the package is moving oddly as I put the wrong address, and what if it's delivered to the incorrect location.
  • I would like to know how long it takes for my order to be shipped out and the total shipping period.
  • I would like to leave a delivery note or designate a specific date for my order to be delivered.
  • I would like to know how much the shipping fee would be.
  • I would like to check if my order has been actually dispatched. Status has been stuck on 'Label Created' status.
  • I would like to know about receiving my order at the address of P.O. Box, APO or FPO (U.S. Military Postal Service), and hotel.
  • I would like to receive my order with an express shipping service. Is it possible if I choose and pay for the expedited shipping option?
  • I would like to know what to do if I cannot find out my package marked as delivered.
  • I would like to know what It seems the parcel is arriving late and/or forwarded to an irrelevant location.
  • I would like to know if orders will be shipped from South Korea or the United States. I am aware the MEDICUBE products are manufactured in South Korea.

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https://contact.medicube.us/hc/en-us/sections/7759398036239
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FAQs
Read the answers to the most frequently asked questions we receive.
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https://contact.medicube.us/hc/en-us/sections/7759280553871
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Order
Instructions related to order and coupon.
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https://contact.medicube.us/hc/en-us/sections/7759280543247
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Shipping
Want to check the status of your online order or check on when you package will be delivered?
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https://contact.medicube.us/hc/en-us/sections/7759367468303
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International
Precautions on international shipping.
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https://contact.medicube.us/hc/en-us/sections/7759368210447
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Payment
Instructions related to payment methods and tax.
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https://contact.medicube.us/hc/en-us/sections/7759401262479
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Warranty&Returns
Check the articles about Age-R warranty and returns.
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