I would like to check if my order has been actually dispatched. Status has been stuck on 'Label Created' status.

Be assured that the order has been shipped out if you receive a shipping confirmation email from us.

When it's 'Label Created' status, the order is out of control by MEDICUBE since the corresponding orders are owned by USPS, and the status will be sequentially updated as time goes by.

Please contact us if there is no further update, even though 5 business days have passed since the dispatch date.

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