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General

  • I would like to know how to earn the points called cubes and use them to redeem my benefits.
  • I would like to receive 500 cubes rewards for my birthday. How do I earn it?
  • I would like to know how to change my default shipping address.
  • I would like to contact MEDICUBE customer service. When and how can I reach out to you?
  • I would like to know what I need to do to deactivate or close my account for the time being.
  • I would like to know the regulations on discount coupon codes.
  • I would like to know how I reset the password.
  • I would like to know what I should do if I need help logging in to my account after creating an account.
  • I would like to know where I can buy MEDICUBE products.

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FAQs
Read the answers to the most frequently asked questions we receive.
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https://contact.medicube.us/hc/en-us/sections/7759280553871
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Order
Instructions related to order and coupon.
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https://contact.medicube.us/hc/en-us/sections/7759280543247
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Shipping
Want to check the status of your online order or check on when you package will be delivered?
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https://contact.medicube.us/hc/en-us/sections/7759367468303
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International
Precautions on international shipping.
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https://contact.medicube.us/hc/en-us/sections/7759368210447
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Payment
Instructions related to payment methods and tax.
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https://contact.medicube.us/hc/en-us/sections/7759401262479
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Warranty&Returns
Check the articles about Age-R warranty and returns.
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