You can reset your password by yourself.
All you need to do is to click the "Forgot password?" remark in the 【Password】 section on the login page. Then, you will receive an email from MEDICUBE US (medicube_uscs@apr-in.com).
If you have not received any email from us, double-check your junk box in case the corresponding email was automatically sorted in the junk box.
If you failed to change your password, don't hesitate to contact us if the issues remain even after trying as guided. We will assist you at our best to successfully change the password.