【Unfulfilled】
Cancellation is possible only BEFORE orders are packed from our warehouse.
Kindly contact us ASAP with your accurate order number. Then, we will assist you at our earliest convenience by checking real-time order processing stages.
*We will do our best to assist you at our best; however, please note that we cannot guarantee the order cancelation regardless of sending us an email due to the real-time order processing phases.
【Fulfilled】
Unfortunately, we cannot cancel orders once they have been fulfilled.