I would like to know what I need to do to deactivate or close my account for the time being.

We will assist you in deactivating and closing your account registered to MEDICUBE's official website. Please review the following terms and don't hesitate to contact us with your registration information if you meet the following requirements.

【Customer Profiles Can't be Deleted in the Following Cases】
(1) The customer has an order history
(2) The customer has an active subscription now, or if the customer ever had a subscription in the past

*Caution: We cannot undo deleting a customer profile once it's done.

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